City Vaults are fitted with the best of Godrej equipment better in quality and security as compared to those being used by Banks in India. The vault house has a 3.5 ft thick strong steel enforced wall and a Godrej door of slab thickness of 65 mm, making it totally secure. In addition, there is security round the clock with armed guards, 24x7 online alarm systems with dual controls, electromagnetic doors, online cameras and infrared motion sensors and wall sensors. Each of these Vaults has been heavily insured against natural calamities. Each locker is fitted with dual control locks to ensure total security for our esteemed customers. The facility of additional locks is provided at nominal cost.

To be really safe, a vault must be unassailable from every direction. That includes walls, floors, roofs, slabs, and doors. When we say unassailable, we mean:

• Our equipment and know-how are provided only by the most reliable and famous players in the security business.
• Thick steel-reinforced walls.
• 65mm hammer, drill, oxyacetylene flame, explosive, fire and burglar resisting alarm vault door. Whereas banks generally use a "Banker's Quality Door" which is cheaper and less secure.
• 24 hours round-the-clock security with armed guards.
• Each locker has a dual control lock and no one key can open a second lock.
• Burglar Alarm System.
• Collection of information & how we use it - We need to collect information about individuals who wish to rent our vaults, which will assist us in providing better service to you - our client. This personal information is collected so that City Vaults can conduct its business in a proper manner.
• When you make an inquiry and submit your information through this website, we need to know your name, e-mail, phone number, street address, postal address, method of payment, and a brief description of your enquiry. This allows us to update our records and the online web page services.
• After taking this information, all reasonable steps are taken to ensure the safety of the information supplied. City Vaults does not disclose the information it collects, to third parties.
• City Vaults will only release customer information in accordance with the DPFs, where disclosure is required or authorized by law or there is a serious threat to life or public safety we believe, in good faith.
• City Vaults protects Customer Information - When you provide your details to City Vaults or submit them on our website, we offer the use of a secure server. City Vaults will use and keep this information in compliance with the requirements of the law and in accordance with any other agreed requirements.
• Security of Information - Personal information used by City Vaults for required purposes may be stored, processed, managed or recorded, either electronically or physically on a computer or local server as a record. This information will be kept and used in compliance with the requirements of the law and in accordance with any other agreements or agreed requirements.
• Access - Where City Vaults holds personal information about you, you may request access by calling City Vaults on 7428412999, and then when seeking this information you may be required to:
• Put your request in writing and provide suitable identification to provide further details to assist you in responding to your request.
• Privacy Complaints - All complaints will be logged on a database/complaints register. We will respond to all queries and investigate any complaints within 14 days.